Verizon FiOS vs. Cox High Speed Internet

Verizon FiOS is coming to RI and Providence. It’s already available in some areas. People are excited about it; however, I’m not convinced. What it does is bring in competition, which is always good. In a discussion with my fiancée’s brother, he explained to me that the benefit to FiOS is in the upstream speeds, with upstream speeds up to 2 Mbps. He went on to say that upstream speeds for most cable internet services is around 256 kbps. I was curious, knowing that Cox had been increasing their speeds for a while, and decided to check out what Cox offers. In their basic package, priced the same as the basic FiOS package (about $40 per month), Cox High Speed is 5 Mbps downstream and 2 Mbps upstream. In other words, it’s exactly the same as FiOS.

Now I’m left wondering what the benefit to switching would be. FiOS is not yet available at my apartment. I also recently received a letter from Cox saying that I could save $10 per month on my bill if I signed up for an 18 month contract. I already have Cox Extended Basic cable (I can’t afford an HD TV and I don’t need a million channels, so no need for digital cable) and Cox Digital Telephone (yes, I still have a landline, but it’s cheap, it prevents marketing calls on my cell, and it’s practically free with discount I get for having all 3 services).

I could drop the landline phone and switch to FiOS for internet and cable, but that will depend on the price and availability when my 18 months are up with Cox (which is about 17.5 months away). I have no issues with Cox and have found their customer service and tech support to actually be quite helpful.

So, given the same speeds for FiOS and Cox High Speed Internet, what are the advantages to switching to FiOS?

40 thoughts on “Verizon FiOS vs. Cox High Speed Internet”

  1. Fiber-to-the-Home (FTTP) or what Verizon is calling FiOS is inherintely more powerful than copper or coaxial networks. One of the most basic advantages you will see is ‘true’ speed versus ‘marketing’ speed. What do I mean – I’ll give you an example – I have a Charter 6 Mbps down and 500 kbps up. I do speed tests several times a week and have found on average I get 4 Mbps down (not bad) but I rarely get above 200 Kbps in the upstream direction. My ‘real’ does not match the ‘marketed’ speed. This results in slow responses from websites and an inability to connect my PS2 to the Internet to game online (too laggy). Since fiber is so robust – you get what you pay for (and then some).

  2. Thanks for the input!

    I had a feeling that was part of the issue. My issue with FiOS is that they still market it as “up to 5 Mbps” and “up to 2 Mbps”, the same as Cox. I’ll have to run some speed tests on my home network (after disconnecting all my wireless devices… Wii, Tivo, etc), to see what my actual rates are.

  3. cox has 3 levels of internet and there preferred for about 40 dollars a month is now up to 7mbps down and 2.5 mbps up. even if fios is fttp it still gets converted to coax at the side of the house where cox also has fiber running just not to the house its converted elsewhere. verizon offering fiber to the house is a gimmick since it is converted at the home.

  4. You can request to have an ethernet cable run directly into your home from outside during the install, but you have to ask otherwise they will not do it. This will prevent the loss of speed you are refering to.

  5. FTTP, fiber to the prem or FiOS is not a bus as cox is….Everyone in your neighborhood or who is on the “cable” is sharing that “Up to 5mbs down/2mbs up”, which therefore splits your bandwitdh. At peak times (evening) when everyone and their brother in browsing the net your speeds drop. With FiOS the Fiber is run directly to a demux (of sorts) at the side of your house (or inside depending on where the box goes). The Fiber is then broken off to your TV/Phone/Computer. You Do Not Share that Bandwidth with anyone else, you are not on a bus as Cox (or any cable company for that matter). The speeds that are broadcast with FiOS are the actual dedicated speeds you are getting. Only thing limiting your up/down speeds are bandwidth restrictions set on the networks you connect too.

  6. well i have had cox for years now and have had no problems with it. now i use the internet and it goes at a decent rate, my cousin says its faster but i think hes making crap up to “win” the argument, i searched on the internet about who is preferred more and most popular and so far its 3 to 0 , cox winning. i suggest cox because its stable and i have heard of 10$ off deals for an 18 month subscription, while Fios is still early and unpredictable. i have also heard cox has spent 18 billion dollars in recent years to upgrade.

  7. OK. I see that this guy has posted his opinion and facts of Verizon FiOS internet. It sucked. The only thing that it convinced me of, was the fact that this guy is a little ignorant to the benefits of fios. Speeds up to 30mbs for around 40 bucks? Love it! My internet provider is expensive, yes, but I enjoy what I pay for =) And as for his comment on HDTV, stop exaggerating. There’s is a lot of HD content offered through HDTV services and it is all quite enjoyable. And no, there aren’t a million channels. Jeez. Who said an HDTV is expensive? Come on, manage your money smarter yeah? What did he mean by marketing calls to his cell? STOP FILLING OUT THE CARDS THE GET YOU IN A RAFFLE TO WIN THAT “NEW” CAR!!!

    Also, Cox is great when it comes to their bundled packages with TV, Internet, and Phone. Fios is simply offering the same type of bundle at a cheaper price for better performance! How can you beat fiber optics? Do you not understand how fiber optics work? It uses light! Much better than copper any day.

    Anyway, for anyone that reads this post, please do your research on what is truly better for your needs and your wallet. This guy is a stumbling block in what could be better for you.

  8. Dude, I know how fiber optics work. There are way more channels with digital television than I need and it will cost me more than I pay now. Face the facts. FiOS is more expensive than Cox, it’s plain and simple. Couple that with the removal of copper wiring, and it’s not worth it to me. Maybe FiOS is better for you. For me, it’s not. Cox offers the same speeds for a lower price. I don’t need HDTV, and I have no problem managing my money (managing my money has nothing to do with this, why would I pay for more channels than I could possibly need?).

    You’re the one who has no idea what he’s talking about. As for calls to my cell phone, I get calls from my credit card companies, the ones that I actually have cards through. I don’t need them wasting my minutes. It has nothing to do with signing up for free offers. Get a life, man.

  9. I have Premium Cox right now packaged with Basic Digital cable TV, and my sister has Verizon Fios at her home.
    My advertised up/downstream speeds are 5Mbps and 2Mbps respectively.
    She does too with her Fios.
    Having conducted multiple Broadband Speed tests in both of my house and my sisters, I found that on a good day I barely get 1.2Mbps/700Kbps on my network and close to the published values of Fios on my sister’s network.
    Furthermore, when I try to watch recorder video streams online, on my network, I get “hiccups” and constant re-buffering while on my sister’s network I can watch a whole movie online without disruption or cut-offs.
    Furthermore, my girlfriend who has Verizon dsl .7Mbps, has a better overall connection than my cox.
    Calling Cox many times to address the issue of speed and signal droppings, they blamed it on my modem, then on my router, then on my laptop. Finally they offered to send a technician for a fee to investigate. I told them that I am an IT engineer and they cannot surcharge me for something I can do myself.
    Bottom line: Fiber optics based telecommunication is the way of the future. Cox/Comcast, et al. have built an overpriced infrastructure on old technology, period.
    I know I sound like I am promoting Verizon; I hated their phone service but I have to admit, the fiber optics thing is amazing.

  10. Ironicly enough, Cox first used fiber optic technology in 1981, with the fiber to the node (FTTN) method. They have been building on it since then, and will eventually expand.

    Here is the opposition, and why they can’t succeed with their method:

    Verizon is alone among the major telcos in building an extremely expensive fiber to the home (FTTH) network rather than less-expensive fiber to the node (FTTN). This extra cost could end up killing the company.

    In Verizon’s FTTH network (also called fiber to the premises, or FTTP), fiber is laid all the way to people’s home. With FTTN, by way of contrast, fiber goes to a neighborhood node, and existing copper lines carry the signal to the home. FTTN is far less expensive than FTTH.

    Verizon argues that it’s worth the cost, because it will be able to deliver higher-quality services, and get increased revenue because of that. But that doesn’t appear to be the case. Other telcos say that they can deliver the same services, but at far lower cost.

    The most recent critic is Paul Reynolds, CEO of BT Wholesale, part of BT, formerly known as British Telcom. According to Telecommunications Online, Reynolds recently gave a speech at the DigiWorld 2006 Summit, where he said, “I really don’t see a business case for widespread FTTH. It is not immediately apparent where the incremental revenue would come from that.”

    Reynolds isn’t alone. Other telcos say the same thing. And Verizon is in essence betting the company on FTTH, because it’s enormously expensive to deploy it, far more expensive than FTTN. The Mercury News, back in September, noted that AT&T’s FTTN project will cost about $5.1 billion to wire up 19 million homes. The newspaper added, “That’s less than a quarter of the capital commitment Verizon is making to completely rewire markets serving 18 million homes.”

    There’s simply no way Verizon can compete with companies deploying a far-less costly network. It’s betting the company on FTTH, and that may kill it.

    Ouch.

  11. FIOS is a great service, and the quality of the TV is stunning. However, if you’re in an apartment/condo/etc it’s run into your house by copper making it no faster than Cable. You can’t request Cat5 to the apartment in this case either, I tried.

  12. lif actually ma bell installed the first fiber optic cables
    1977
    Photo of Network Operations Center, 1977.
    AT&T opens its first Network Operations Center in Bedminster, New Jersey. With this center AT&T achieves real-time active management of its entire long distance network from a single location.

    Photo of laying fiber cable in Chicago.
    In Chicago, AT&T installs the first fiber optic cable in a commercial communications system.

  13. Somebody said that FIOS is not on a bus… Maybe so but it is on a shared infrastructure. True the fiber pairs are dedicatedN but multiple strands of fiber grouped together run in a tree and branch structure physically back to the Central Office. So if that gets cut… You are down anyways.At least with Cox we have selfihealing fiber rings serving the multiple user nodes that feed our hybrid fiber-coax network.

  14. Well, I was looking up the prices for fios vs. my cox bundles when I came across this thread. As I have previously stated, I have cox currently, I am not, however, satisfied. Lately my connection to the internet has been very unpredictable and flimsy. Worst of all, it is slow. I just started a house-sitting job at my friends house. They have fios and guess what I found, it is blazing fast. I had tried my connection on one of those “test your kbps” sites. My cox internet tested at 300 to 900. I tested multiple times and the results varied greatly which very much reflected how my internet was performing. The Fios did the same test at 1300 and was the same number every single time. This is my experience, please excuse any technical ignorance and take my anecdote for what it is.

  15. I sell fios door to door and I rarely meet cox customers who are paying less. when they are it is because they have basic cable and no long distance. Dont sign a contract with cox. they are only doing that to make it harder for you to switch to fios. Their cancellation fee isn’t enough to stop people from switching anyway.
    20mbpsdown 5mbpsup
    up to 100HD channels
    unlim long distance
    $110 a month
    free dvr 1 year

    Its a no Brainer

  16. I sell door to door in rhode island and this is the bottom line 1)see it, try it to experience the difference, you might be from M.I.T. But what is theory compare to an actual test. Go to a friends house with an 1080p TV and any Fios Internet and the phone is just the best bargaing in this region. And pluss we make the UPGRADE as easy as posible. Research the Multy Room DVR from Fios!!!.. For detailed info or availability email me to ezraitaly@aol.com and do research!!!…

  17. I’m going to offer another side to the FiOS story that some of you who have taken a bundle may not receive lightly. First – I’ll say that due to the current economic status in our country – I too have looked high and low to find ways to cut. In the end – one can’t help but to look at Verizon’s bundle package and think ‘No Brainer’ as described above.

    I will switch to FiOS internet – the price difference to speed ratio is indeed a no brainer. Other than that, I’ve dropped TV and phone as I have a cell and the internet has a billion TV watching options for far less than 40-50 bucks a month (Hulu, Neflix Instant, all the network websites etc.). Plus, a digital conversion box which you can get for $9.99 (after the government subsidized coupon you SHOULD apply for – arrives) will give you digital quality ABC, NBC, CBS, CW, and Fox (more to follow) for absolutely nothing – yes free…

    Have those of you who have the Verizon FiOS bundles asked what happens AFTER the first 12 months? Sure you will still receive a $10 bundle savings, but what does the cost move to? I won’t sway this towards Cox (or Comcast), because they do the same. I did ask – and the answer is your $99 bundle will move to a regular priced $160-170 on the first day of the anniversary of your contract. True – you will enjoy a great package for a year, but the following year – you will pay on average $840 more (about $70 bucks a month extra). AND – you will be subject to market increase which will inevitably increase those rates above what you see now. If you took their free DVR for a year offer – tack on an additional $15 a month on day one of your new year with Verizon ($185 a month).

    In the end – you will be hit hard by the ‘Bundle’ scheme form ANY company. I challenge you to move away from proprietary service driven TV/Phone and go with internet driven services. These are the TRUE future (and sure Fiber may hold the key). You’ll save about $120-140 a month. This next year (2009) internet driven TV is expected to increase by 30% on average. That’s 30% more free programming than what is out there now! Add control/guide software to that and your PC will replace your phone and cable box within a year.

    Why take a contract? Put all your money into a great stable internet connection (Maybe Verizon over Cox?) and that’s all you will need.

  18. Robbe:

    Great rundown on the bundle thing. However, there have been many cases where when your bundle contract is up, you can generally get into a new bundle with the company. I read the Consumerist and they have instructions on how to keep your cable prices down.

    I’m actually in or near the end of a contract with Cox that saved me a bit of money (before FiOS was even available in my area). I am moving and will be seriously thinking about canceling with Cox and going with Verizon (I want HD service and have been having networking issues with Cox).

    The problem with the Internet for TV argument is that unless you have a computer hooked up to your TV, you’re stuck at the computer watching the shows you want. I like to watch the shows at their actual times. You’re also limited by internet hiccups with watching them online. Sure, it’s come a long way, but it still has a long way to go. Netflix may be an option, especially since I have a Tivo and I believe they just contracted with them. However, it still costs money to “rent” shows that way. We shall see how things go in the future. Until then, I’m a cable TV guy and prefer it over watching on a computer.

  19. Did any of you ever stop to think about service calls or ask how much it cost to come and fix any problems you might be experiencing. Do any of you know what the price of fiber cost. What happens went you have a problem and you have to pay a Verizon technician to come and find your problem. Lets say the inclement weather takes down your line or the starving squirrel decide to chomp away on your line or even you were digging in your backyard and accidentally severed the underground fiber going to your house. Did you ever stop to ask who was going to pay for it when something does goes wrong.Do you think Verizon will be sympathetic to your needs and tell you, its OK we will replace this 600.00 fiber line for free… Wake Up call guys

  20. I think that an important point is missing, and that’s expandability. With fiber-optics, verizon could easily increase speeds and data transfers at a rate very much higher than cox could dream of. There is a threshhold that cox cannot go beyond, and they know it. That’s why they push to get more and more subscribers. In my opinion, verizon has things in place that could easily leave cox in the dust – and with fiber-optics just outside my door is just a start.

  21. One thing though, even so you may think Verizon is cheaper, when they offer you a package price, (ex. $99.99 for all 3 services for a year) ask them what the total price will be after taxes. They absolutely will not give it to you. They charge about 60-80$ an hour for a tech. to come out and fix something even if you physically did not come near a line. They don’t even have any local retail offices you can go to pick up boxes or exchange them. Hassle free? I’d stick with cox.

  22. Don’t forget, however, that Cox is a beast of the same family and will bend you over any way they can just like Verizon. They tried charging me an extra $60 installation fee for a “second visit” when the guy who allegedly performed the initial installation didn’t even bother to make sure the service worked. In the end I had to call them every day for two weeks to remedy the situation before I got charged a late fee. Come to find out all they had to do was flip a switch in the little box outside my door because I live in an apartment complex for which they are the only providers…and they wanted more than $100 for the total install in addition to the sizable initial fees. What’s more, I did a so called self install (I went to the Cox ztore and picked up a modem and ran all my own cables from the hookup. They’re a shady company and I can’t imagine Verizon could possibly be worse.

  23. I understand about Verizon “nickel and diming” you. I’ve had Verizon Wireless for a long time. However, my Cox bill keeps going up for no apparent reason. They’re both large companies just looking to make a buck.

    The only thing I will say, however, is that Cox is much easier to contact as they have better hours.

    Finally, I made the switch to FiOS. The network speeds are great, the HD service is great, and I get a ton of channels and a professionally installed phone system rather than Cox’s crappy phone/cable all-in-one modem.

  24. Wow this site really helped, but here’s my own opinion:

    First of all, Verizon has THE WORST CUSTOMER SERVICE!!!! back when I had DSL with Verizon, I kept running into problems every so often. So I would be stuck with calling them. They either did not pick up, or I would be on the phone for literally 4 hours, I honestly swear this is not an exaggeration, my dad was so frustrated. Also once they accidentally transferred me to someones house instead of another department, so I ended up with some old lady yelling at me for “calling” her house at 11! I was like what the heck is wrong with you Verizon!

    Though their customer service is horrible their technicians are great, they tell you pretty much everything their is.

    Ok, so customer service sucks, but that makes up in the TV area. Honestly they have great TV service, the HD channels rock, Since I just got Fios 2 days ago.

    The phone, I really don’t hear a difference except my parents love so i guess it’s fine. But personally I really don’t need a home phone. My sister, dad, and I have cell phones from Verizon and the reception is ok, not that great, but bearable.

    Ok, the internet. So I think its totally amazing! Everything is blazing fast, I never thhought that my stupid old AMD could go this fast but Its real nice to have everything load faster. So here’s the down fall. Fios compared to DSL— with DSL you get great wireless service but slower speed, with Fios, its the exact opposite. I live in a town house and my computer with the modem is at the very top floor (3rd floor) And we have 2 laptops with internet. My dads laptop is only down the hall and sometimes the internet will just go out for a while then come back on. YOU HAVE NO IDEA HOW FRUSTRATING THAT IS WHEN MY DAD IS TRYING TO PAY BILLS ON HIS LAPTOP THEN THE INTERNET GOES OUT!!!
    The only solution that the nice technician told us was that you either need to move the antenna of the modem around or get some wireless connection boosters(non of them are associated with Verizon)

    So I’ll you guys decide on what to do. We still have a month to decide in what to do. So once that passes, I’ll come back and say what I thought and what we did, but I’ll tell you this TV wise, you pay WAY more for Cox then Verizon because for the past 7 years, we and basic Cox TV and we had been receiving accidental channels that weren’t even in the package so we either had to go to Fios or pay an extra, (total of about $50) to get barely 102 channels and have of the middle ones don’t work.

    That is what I think, hope this helped!

  25. Permit me to preface this reply with a simple thanks for everyone’s valuable input — with the slight exception of one character who took this thread a little off track … you know who you are 🙂

    All jest aside, I am here for the self same reasons as expressed by everyone and am in short looking for the best internet (not bundle) service possible in my area (VA).

    What I would also like to get a response to is how both Verizon and Cox installation service works for “professionally” wiring an entire home. Can anyone speak to whether or not they run wires “in the walls” and setup wall jacks as requested — e.g., in every bedroom, basement, kitchen, etc. I am looking for the benefit of both wired and wireless home networking.

    Also, were I to go with their respective Cable/TV options can I get the same professional wiring services to mount media jacks into the walls.

    I would love to have the entire house connected without seeing a single wire for all my computing and entertainment needs — rather wants. 🙂

    Thanks in advance.

  26. The Verizon FiOS guy fixed some jacks for me in my new house. I had cables just hanging out of walls in places like the bedroom and kitchen. He was nice enough to cut them and make them into jacks rather than cables just hanging out of the wall. The phone system is more “professional” in that it’s connected at a real junction and goes to the outside. The Cox phone service (because the previous owners had FiOS) was a cable modem that you plugged the phone into. It meant that when we got the alarm system, they would have had to tap into the phone line coming out of the modem rather than in the walls.

    Depending on the age of the house, they may not be able to do cable drops in the walls. The coax is all run outside and drilled into the rooms (meaning the jacks are all on outside walls).

  27. Well,
    Awesome thread. Thanks for all on the input. We had cox HD and internet for 110 bucks a month. Our internet would go in and out during peak hours. Trying to play a game on Xbox Live was near impossible. So we called and called and called. No fix. We just lived with it until we decided we could afford to get the “power booster.” This made our service 125 bucks a month for just HD cable tv and high speed internet. And even then, we would still lose our connection 4-5 times a week (not as bad as 10 times a day with absolutly no solution).
    We just built a new home in an area which FiOS is available and we got HD service, phone, internet, and a free laptop. Gotta pay taxes and shipping (79 bucks for a computer isnt bad). Its going to cost us 110 bucks a month.
    I called cox to cancel and of course they saud “we will take 30 dollars of your monthly bill if you stay.” I said its not worth it because your service never worked properly or as advertised. So the guy I was speaking with said we would be back because FiOS has more issues. Cox has burned the bridge in my eyes. I will report back about FiOS in about a month from now.

  28. Oh yeah…
    Did some speed tests.
    Cox says up to 20mbps for the “premier”, currently getting 2.066mbps download
    upload is 2.448mbps… odd. 3mbps advertised (close)
    Cox has monopolized the internet/cable industry here in hampton roads virginia (chesapeake, virginia beach, norfolk) and its about time we had another option.

  29. Alright if anything my main concern for switching is my monthly pay.
    Right now for channels 1-199, phone and internet its about 145 after taxes with cox and that’s for my bill. With Verizon I was offered 300 channels, phone and internet with a new modem for 120 before taxes. If wanted the DVR I would pay 130 before taxes. Verizon has a 24 month price agreement and I’m worried that after the contract they will jack up their prices. FTTP is costly and Verizon is gonna have to make up for it sooner or later right? Is there anyone out there who can give me an estimate of my bill after taxes or someone who has had FiOS for more than their contract?

  30. Verizon, at least according to the rep I dealt with, will allow you to lock into another promotion once yours ends.

    I’m actually paying more for Verizon that I would have been with Cox HD. The reason for my switch was reliability of service. Cox’s broadband wasn’t quite as reliable as what I’m getting now with Verizon. Plus I’m getting faster speeds.

  31. I am switching to Fios on 8/7/09. Many people I know have made the switch and all have attested to its superiority over cable (Comcast or Cox). I’ve had Cox service for 6 years and I constantly have had problems with pixillating images and the sound skipping. When we moved into our new house in 9/08 they added an “amplifier” to fix some of these issues, but I still have problems with dropped internet connections and pixillation. When I called Cox just a few hours ago to let them know I was canceling my service it was the WORST experience I have ever had with any service company. The guy was rude and said that I would be back after I got tired of paying higher prices. He also claimed that I had agreed to a discounted fee by bundling my services and had a 1-year agreement. I NEVER made any such agreement with Cox. I asked if this agreement was in writing, and he said it wouldn’t be in writing… I was livid that they would think about charging me a penalty that I never agreed to and eventually he agreed that I wouldn’t be charged a penalty. But this was only after I asked to speak to a manager. After talking to him, I can tell you that I will NEVER go back to Cox. Even if I wind up hating Fios, I’ll go to a satellite instead since Cox treated me so poorly.

  32. I switched from COX to FiOS about 2 years ago. I love FiOS. I dont know crap about the techs/spec area, but as a consumer I love FiOS. Now, I am forced to going BACK to COX because we bought a new house and FiOS is not available there! It pisses me off, but I will post back in a few weeks and tell you what I think! The COX deal I am getting saves me about $12 a month over what I was paying for FiOS. Same channels, internet speeds, and phone options!

  33. On more note of interest in the Cox vs. Verizon debate. I found out yesterday that Cox is unable to provide me with a 1080p High-def signal; the best they can do is 1080i. I call Cox to question that and the response was “We are working on it and plan on intoducing 1080i in the future”. I am certain that Verizon can provide a 1080p signal and the package pricing looks like it will save me about $60/month so I guess I’m switching.

  34. No cable company can offer 1080p. HDTV broadcasts at 1080i. In fact, most HD set top boxes only handle 1080i. I noticed that myself on my FiOS box and wondered the same thing. After doing some research, I came to the answer.

    But saving money is always a good thing.

  35. I know this is old review Fios uses Fiber Optic cable witch is light this offers nearly unlimited bandwidth both says Cox in using Coaxial cable and can’t keep up with Verizon Fios Verizon Fios top speed is 150Mbs download and 35Mbs upload. Cox to download is 55Mbs download and only for first 10-20MB then drops to 50 with a max upload of 5Mbs I pay $50 a month for 35/35 and I get over that when I had Cox I never got the speed I was told I get Fios has more channels and better pitcher. The bottom line is Fiber Optic is the way of tomorrow and the cost is only 1/9th the price of coaxial cable to maintenance Cable can’t keep up with Fiber Optics

  36. To say nothing of Cox’s utterly miserable customer service. The only reason they’ve existed this long is because they held an iron grip on the RI market with their existing cable infrastructure. Verizon is changing all that.

    Not that I’m a fan of Verizon’s meddling in our politics, which is serious, but they offer a better product.

    For instance, I have not been able to send any email via Cox’s SMTP server for the last 24 hours. This is an absolute no-no. Instant kill.

  37. Ha-Ha-Ha…..
    You guys have fiber-optic not to TV, but to the box. Cox has the same feature… their fiber-optic comes to the box, only outside. After that you have a cooper connection and Cox is doing the same things. The question is how will you get 100Mb/sec if the hardware can provide only up to 30Mb/sec or I would say barely 20-25Mb/sec. The best approach … take the third-party webside and test it.
    Bottom line is they are the same. only services, promotions and fees.

    Get better deal and you are winner.

    BTW. I have FiOS, sales person came to me … probably lost a real address, he offered me Verizon FiOS. I was proud to show him mine… already existed FiOS. He told me that I had grand-ma hardware and it must be upgraded to a new one. He gave me a phone and left.

    So, I made a call. Did Verizon change the equipment? Oh, No, there is one million reasons not to do it. I am with old equipment stilllllll.

    So, I don’t know your reasons, but I am switching back to Cox.

  38. I have nothing but great things to say about the service I get from Verizon. It’s far better than what I had from Cox, which kept dropping my connection. So I’ll be sticking with Verizon.

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